We accept multiple forms of payment, including major credit cards, cash, and Apple pay.
A Balance Spa credit will be issued for products returned within 14 days of purchase, providing there is proof of purchase, products are in their original packaging, and no more than 20% is used.
Balance Spa is an adult environment. In order to ensure the safety of children and the enjoyment of all guests, we ask that parents or guardians make other arrangements for children while they are receiving services.
AGE GUIDELINES FOR GENERAL SPA
A signed parental consent is required for children under the age of 16 receiving any spa services.
AGE GUIDELINES FOR MASSAGE
Balance Spa does not provide massage services for anyone under the age of 18.
JEWELRY AND VALUABLES
Please do not bring jewelry and valuables to the spa.
Balance Spa will not be responsible for lost or stolen items.
Guests with medical conditions are advised to consult their doctors before booking any spa services.